Phone chat and texting

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Getting Started. Need Help? Popular Content. Enable two-way conversations with SMS chat and wow your customers with a personalized and engaging experience. Deliver a lightning-fast conversational experience to customers who are on the go and want fast and convenient answers to their questions.

Offer fast, high-quality service, and keep your customers happy. Texting is a more intimate channel. You can write quickly and directly with SMS chat, a clear advantage overwhich often moves slowly and is less interactive. All of those dollars and cents add up. With text messaging, make it an engaging two-way process. Here's how you can too. Learn More.

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Mass Texting. With over a decades experience helping businesses text their customers, you are in safe hands. Engage in sales or customer service 1-on-1 conversations with all the features you need to be successful with a text to chat service. You can text-enable an existing phone that your customers are familiar with. Add team members to your for free so that you can spread the workload. Easily integrate text chat into your website by using a Click-to-Text button.

Use internal notes to keep other employees in the loop with valuable information. You can schedule texts to go out right away or at a later date. Ensure nothing slips through the cracks! Easily import data from your CRM. All of your info is safely stored in our platform. Explore our other powerful features. Explore SimpleTexting's case studies for Phone chat and texting and inspiration on how you can provide the best possible SMS chat experience. Learn how Dr. Keith Hnilica made it easier for his clients to make appointments, request prescription refills, ask questions, receive reminders, and more.

Nearly 10, baby boomers in the United States turn 65 every day. Here's how Straightaway uses SMS to meet the growing demand for nurse aides. More Success Stories. Intuitive Platform Our SMS chat platform is deed to be easy for anyone to use, yet robust enough for advanced use cases. Top-Notch Customer Support We focus on delivering super fast and empathetic support. We are very responsive via all support channels: live chat,SMS chat, and by phone. Quick Set-Up Unlike some text chat services, you can get up and running with SimpleTexting in a matter of minutes.

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Our ultimate goal is to make texting your customers as easy and as simple as possible. No credit card required. Business Texting Have two-way conversations. Mass Texting Reach large groups at once. Automated Text Messages Trigger event-based messages. Mailchimp Zapier. Hubspot All Integrations. Watch a Demo Learn with step-by-step videos.

Success Stories Get inspired by other businesses. Help Center. Popular s. Try Us Free. Call us.

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Text us. Make a Personal Connection Texting is a more intimate channel. Speed Up Your Response You can write quickly and directly with SMS chat, a clear advantage overwhich often moves slowly and is less interactive. Handle incoming SMS quickly and satisfactorily, filtering conversations by time waiting or most recently received Use our message templates to turn common questions around even faster Collaborate with your team through internal notes, leaving details other staff should know before replying Set up an away message to get back to customers automatically so they never feel ignored.

Send quick questions that your customer or Phone chat and texting needs to answer Send payment reminders or important updates Send noninvasive follow-up touches that contribute to your customer retention efforts Learn More. Use an Existing You can text-enable an existing phone that your customers are familiar with. No Limit on Teammates Add team members to your for free so that you can spread the workload. Speed Up Response Times Save time by using template texts to respond to common inquiries.

Set Priorities Filter conversations by time in inbox, or by most recently received. Organize Your Inbox You can keep your inbox clutter-free by marking conversations as resolved. Encourage Collaboration Use internal notes to keep other employees in the loop with valuable information. Schedule Texts You can schedule texts to go out right away or at a later date. Snooze Conversations You can temporarily hide conversations or until you receive a reply.

Read their success story. Intuitive Platform. Our SMS chat platform is deed to be easy for anyone to use, yet robust enough for advanced use cases. Top-Notch Customer Support. We focus on delivering super fast and empathetic support. Mobile App for iOS and Android. Quick Set-Up. Unlike some text chat services, you can get up and running with SimpleTexting in a matter of minutes. How do I transition from a live chat to text message? There are two ways you can transition from a live chat to a text message. Or, you can bypass the need for live chat software and place a Click-to-Text button on your website.

An online chat text message service allows you to receive and reply to text messages from customers.

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All a customer needs is their mobile phone. Live chat, on the other hand, requires your customer to have internet access to send and receive messages. Both are used for customer service and sales. What is the cost of a web SMS chat service? The cost of a web SMS chat service depends on how many texts you plan to exchange with customers. The more you send, the cheaper it is.

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